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Support

Need help with ZeroFitness? Email [contact email not set] and we will reply as soon as we can. Please include the email address of your account (never your password) and what you were doing.

Common questions

I forgot my password

On the sign-in screen tap Forgot password?. We email you a 6-digit code that works for 15 minutes.

I got a new phone

Install the app, open Settings, tap Create account or sign in, and sign in. Your data and your Premium subscription come back. If Premium does not appear, open the Premium screen and tap Restore purchases.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google, not by us. On iPhone: Settings, your name, Subscriptions. On Android: Google Play, your profile, Payments and subscriptions, Subscriptions. Deleting the app or your account does not cancel it.

The AI got my meal wrong

Photo estimates are approximate. On the review screen, edit the name or amount, tap one of the suggested alternatives, or type what the food really is under Not quite right? and tap Re-analyse. Each correction uses one scan.

How do I delete my account and data?

See Delete your account.

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