Terms of Use

Last updated 23 October 2026

These terms are an agreement between you and [operator name not set] (“we”, “us”) about your use of the ZeroFitness app and its server. By creating an account or using the app you accept them. If you do not, please do not use the app. How we handle your information is explained in the Privacy Policy.

1. Who can use it

You must be 18 or older and able to enter into a binding agreement.

2. Not medical advice

ZeroFitness is a tracking tool, not a medical device, and nothing in it is medical, dietetic or fitness advice. Calorie and nutrition figures come from estimates, public food databases and artificial intelligence, and can be wrong: check them before you rely on them. Daily targets are general estimates, not a prescription.

Talk to a doctor or registered dietitian before you change your diet or start fasting, and especially if you are pregnant or breastfeeding, are under 18, have diabetes or another medical condition, take medication, or have or have had an eating disorder. Stop and seek help if you feel unwell. You use the app, and any plan you set, at your own risk.

3. Your account

You can use the free features without an account. An account is needed to subscribe and to back up your data. Give us a correct email, keep your password secret, and tell us if you think someone else has used your account. You are responsible for what happens under it. One account per person.

4. Premium subscriptions

• What you get: Premium unlocks the features marked Premium in the app, such as AI meal scanning (with a daily limit), unlimited barcode lookups, net-carbs mode, all fasting plans and body measurements. What is included can change; we will not remove something you have paid for during the period you have paid for.
• Price and billing: the price, billing period and any free trial are shown in the app before you buy, in your local currency. Payment is taken by Apple (App Store) or Google (Google Play) when you confirm the purchase, not by us.
• Renewal: subscriptions renew automatically for the same period and price unless you cancel at least 24 hours before the end of the current period. If there is a free trial and you do not cancel before it ends, you will be charged the subscription price.
• Cancelling: in your App Store or Google Play subscription settings. Deleting the app or your ZeroFitness account does not cancel it. You keep Premium until the end of the period you paid for.
• Refunds: are handled by Apple or Google under their policies. Contact them first; we can help with questions at [contact email not set].
• Price changes: if the price changes, the store will tell you and, where required, ask for your agreement before you are charged the new price.
• New phone: sign in to your ZeroFitness account, or use “Restore purchases”.

5. Using the app fairly

Do not misuse the service. In particular, do not: try to get around limits or Premium checks; send automated or excessive requests; use AI scanning for anything other than photos of your own food and drink; upload unlawful or other people's private images; probe, attack or interfere with the server; copy, resell or reverse-engineer the app except where the law allows it. AI scanning has a daily limit per account to keep it fair and affordable. We may suspend an account that breaks these rules.

6. Your data

Your entries and photos are yours. You give us permission to store and process them only to provide the app to you, as described in the Privacy Policy. You can delete your account and its backup at any time in the app (Settings, Account, Delete account).

7. The service can change

We work to keep the app available but cannot promise it will always work without interruption, or that estimates are accurate. We may update, change or stop features, and we may update these terms; for material changes we will tell you in the app first. If you keep using the app after a change takes effect, you accept it. You can stop using the app and delete your account at any time.

8. Limits on our responsibility

The app is provided “as is”. To the extent the law allows, we are not responsible for loss or harm that results from relying on estimates in the app, from interruptions, or from loss of data (keep your own copy of anything you cannot lose), and our total liability to you for any claim is limited to the amount you paid us in the 12 months before it arose. Nothing in these terms excludes liability that cannot lawfully be excluded, or takes away rights you have as a consumer under the law that applies to you, including the Consumer Protection Act 68 of 2008 where it applies.

9. Governing law

These terms are governed by the law of South Africa, without affecting any mandatory consumer protections of the country where you live.

10. Contact

[operator name not set]
[contact email not set]